There has been a tension in social work between the managerial and administrative functions undertaken for society (e.g. child protection; compulsory admissions under mental health acts) and the need to meet with people at their point of need, respect them, combat disadvantages and inequalities and build relationships which solve problems, promote wellbeing and lead to the provision of good services.
People who need social work services have consistently said that they want to be listened to, supported, have a voice about what services are provided and be treated with dignity and respect.
This book argues that counselling skills are the way to learn to listen to, respond effectively to and build relationships with the people who use services, colleagues and other professionals.
Counselling skills are shown to be compatible with the main roles and functions of social work outlined in the National Occupational Standards (2003) which identify 6 key roles for social work practice.
The book is organized around these. Practice examples illustrate the integration of counselling skills with ethical and effective practice with a range of service users, adults and children and a variety of organizational settings. The book will be useful to anyone teaching or practicing social work and those who want to know what social workers really do.
|About the book|
· In what ways is counselling relevant to contemporary social work?
· How do counselling skills integrate with social work roles and responsibilities?
This book examines these skills and their applicability, drawing from social work and counselling theories and methods using clear, practical examples. Skills are discussed with reference to social work knowledge and values illustrating how, when used competently, contextually and sensitively they can appropriately underpin good social work practice. Questions and activities for self development are linked to the practices discussed.
This new edition of Counselling Skills in Social Work Practice has been thoroughly revised to reflect the National Occupational Standards for social work which identify the importance of communication skills and a developmental understanding of people in their social contexts. The chapters are linked to the six key roles for social work practice.
This book builds on the strengths of the first edition, as well as addressing the challenges of practice in relevant legislative and policy contexts. The book includes:
· Evidence of how the competencies which underpin counselling practice are directly transferable to effective social work practice
· Practical advice on communication skills
· Examples of how to build effective working relationships; a whole chapter is now devoted to the specific skills required for working within inter-agency and multi-disciplinary teams
This book is key reading on the subject of ethical and effective social work for those teaching, studying or practising in the field.
|About the author|
Janet Seden is a Lecturer in the School of Health and Social Welfare at The Open University where she chairs the course Managing Care and was part of a team which produced Communication and Relationships in Health and Social Care. She has worked as probation officer, children and families field social worker, social worker /manager in a family centre, counsellor and counsellor/trainer and supervisor. She has also published on managing care, the assessment of and provision of services for children and their families, social work processes, children and spirituality and practice teaching. Recent publications include; Family Assistance Orders and The Children Act 1989 in the International Journal of Law, Policy and the Family (2001) Underpinning Theories for The Assessment of Children in Need and their Families in Approaches to Needs Assessment in Children's Services (2002). She authored a literature review for Studies informing the development of the Assessment Framework for Children in Need and their Families (Department of Health 2001). Most recently she has contributed book chapters to The Developing World of the Child (Department of Health, The Open University, NSPCC and Royal Holloway College, 2004, forthcoming).
|Table of contents|
Counselling skills and social work: a relationship
Counselling skills for communication
Assessing: relevant counselling skills
Planning, acting and providing a service: relevant counselling skills
Supporting service user choice and advocacy: relevant counselling skills
Managing risk and working together: relevant counselling skills
Practice within organizations: relevant counselling skills
Developing professional competence: relevant counselling skills