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| About the book |
Marketing Management: A Contemporary Perspective provides a fresh new perspective on marketing from some of the leading researchers in Europe. The book offers students and practitioners the comprehensive coverage they need to make the right decisions to create and implement highly successful marketing strategies. This exciting new book combines scholarly international research with relevant and contemporary examples from markets and brands across the world. The authors combine their experience as researchers and industry consultants to provide the conceptual and theoretical underpinning of marketing and empirical research, helping students to understand how marketing concepts can be applied and implemented. The book covers a full range of industries including business-to-customer, business-to-business, services marketing, retailing and international marketing from companies around the globe. Marketing Management is an authoritative investigation of contemporary marketing. It is a thorough, carefully crafted, and comprehensive resource that helps to understand and solve the challenges in implementing successful marketing.Professor Thomas S. Robertson, Wharton School Marketing Management combines the best features of a reference and textbook. It skillfully integrates the important conceptual foundations in marketing with practical applications to serve as an essential and excellent book for both marketing students and marketing professionals. Hubert Gatignon, Professor of Marketing, INSEAD |
| About the authors |
Christian Homburg is President of Mannheim Business School and Professor of Marketing at the University of Mannheim in Germany. He also serves as co-chair of the marketing department and as Director of the Institute for Market-Oriented Management (IMU). His research interests include market-oriented management, customer relationship management and sales management. He is founder and chair of the advisory board of the management consultancy Professor Homburg & Partner. Sabine Kuester is Professor of Marketing and the co-chair of the marketing department at the University of Mannheim in Germany. Her research includes competitive marketing strategy, innovation management, international marketing and marketing management. She also serves as Director of the Institute of Market-Oriented Management (IMU).
Harley Krohmer is Director of the Institute of Marketing and Management and chairperson of the marketing department at the University of Berne in Switzerland. His research interests includes marketing strategy, market orientated management, brand management, marketing and sales organisation, sales management and international marketing.
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| Table of contents |
1 Setting the Scene for Marketing PART ONE Laying the Groundwork: Shaping Marketing Strategies 2 The Key Aspects of Marketing Strategy 3 Analysis of the Initial Strategic Situation 4 Formulation, Evaluation and Selection of Marketing Strategies End of Part Case Study: Tata Motors Ltd: An Indian Elephant Makes a Foray into the Global Auto Market PART TWO The Marketing Mix 5 Product Decisions 6 Pricing: Making Profitable Decisions 7 Sales Decisions 8 Communication Decisions 9 Tying the Knot with Customers End of Part Case Study ' Magnum Ice Cream: A Unilever Success Story PART THREE Marketing in Specific Contexts 10 Business-to-Business Marketing 11 Marketing of Services 12 International Marketing End of Part Case Study ' Amazon: International Expansion of an E-tailer PART FOUR Marketing Implementation 13 Marketing and Sales Organization 14 Marketing and Sales Information Systems 15 Marketing and Sales Management Control 16 Human Resource Management in Marketing and Sales 17 Market Orientation End of Part Case Study: The Nespresso Story: Success with Coffee Based on Market Orientation End of Part Case Study: Bayer CropScience: Aspirin for Crops? Appendix: Theories and Techniques |
