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| Overview |
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEHundreds of Ready-to-Use Phrases for Encouraging and Recognizing Employee Excellence!Whether you're giving a pep talk to a team or inspiring a direct report in a one-on-one meeting, you need the right words to keep your staff focused, engaged, enthusiastic, and productive. This fully revised and updated edition of Perfect Phrases for Motivating and Rewarding Employees has hundreds of ready-to-use phrases for inspiring peak performance. Learn the most effective language for:
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| About the authors |
Harriet Diamond and Linda Eve Diamond have written numerous business skills books. Harriet founded and ran a successful training and consulting firm for twenty years; Linda has fifteen years' experience in the field of corporate training. They live in Atlantic City, NJ, and Hollywood, FL, respectively. |
| Table of contents |
Part One: The Why's and Wisdom of Motivation: The Manager as Motivator Chapter 1: Why Motivate? Motivation vs. De-motivation Excuses for Not Motivating Reasons for Motivating Chapter 2: The Wise Motivator Self-Motivation Your Style Be a Change Agent Set Clear Expectations Lead by Example Motivating Employees Part Two: Perfect Phrases for Motivating Employees Chapter 3: A Positively Motivating Environment A Positive Workplace Respect The "Everyone Counts" Attitude Stress Less Team Spirit Productive Meetings Chapter 4: Ongoing Performance Management Ongoing Positive Feedback Ongoing Developmental Feedback Planning for the Performance Review Meeting The Performance Review Meeting Employee Goals and Growth Chapter 5: Modeling and Encouraging Communication Skills Clear Communication Listening for Clear Communication Clear Communication Choices Chapter 6: Motivating Critical Skills Creativity Initiative Critical Thinking Flexibility Time Management Organization Presentation Skills Chapter 7: Motivational Challenges A Culturally Diverse Workforce Generations at Work The Underachiever The Powerhouse Overachiever The Part-Time Employee The Virtual Commuter The Naysayer Complaints About the Rules Employee Conflicts Chapter 8: Raising Morale in Tough Times Transitions Tough Economic Conditions Bad Company Publicity The Whole Team Is Down Part Three: Motivational Rewards: Perfect Benefits, Perks, and Rewards Chapter 9: Perfect Benefits Health Insurance Wellness Programs Retirement Plans Personal Days, Sick Days, and Vacation Days Flextime Chapter 10: Perfect Perks and Rewards Public Recognition and Rewards Bonuses, Incentives, and Tuition Reimbursement Contests and Competitions Gifts and Special Occasions Conclusion |
